Poor Service Impacts Patient Care & Profitablity
Finding the right fit with a business partner can oftentimes be a challenge. This is particularly true in the healthcare world, where a mismatch in choosing a vendor has the potential to cost lives and millions of dollars in the process. You don’t leave the health and well being of your patients to chance, and the team at PCC doesn’t either. Quality, reliability and service are the cornerstones of the relationships PCC has built with its lab partners, and those qualities are passed along directly to our clients.
Most healthcare providers have experienced one or more of the following issues with their laboratory:
- Unacceptable turnaround time for results once patient samples are submitted;
- Lengthy or poorly-written lab reports that aren’t suitable for a hectic clinical environment;
- Payor/insurance company denials for clinically necessary tests that have been administered;
- Generally unacceptable customer service.
PCC understands the frustration clinicians have when needs are unmet and can help you source a laboratory to ensure that these problems won’t rear their ugly heads again.
Just like our customers, PCC is dedicated to improving the safety and quality of life for patients, while protecting physicians and increasing their office efficiency.
By clicking the Get Started link, your team can begin a comprehensive, no-obligation discovery process where your needs and goals are discussed in depth and your team can learn more about how PCC can provide you with tangible benefits.